Utility Concierge Service
From checking your bill to running your tender, reviewing the agreement and following up with Eskom or the municipality, our team does the work so you don't have to.
Our Utility Concierge Service is a team of energy experts in your corner. We take your energy deal off your desk, wherever you are in it, and stay with it for as long as it lasts.
Open Access Energy is independent and neutral. We're not part of Eskom or any municipality.
Whose side we're on
Private energy deals are complex: long contracts, technical terms and a lot of money on the line. You might do this once. The people across the table do it for a living. When you appoint us, you have your own energy experts on your side, checking the bills, running the tender, reading the agreement and sitting through the negotiation with you. No supplier pays us to be chosen, and if anyone else in your deal is also a client of ours, we tell you before it matters.
You might do this once. We do it for a living.
The whole deal, in three parts
It is a sequence of them, and at each point the buyer is asking a different question. Very few buyers start at stage one and walk neatly through to stage eight. They come in wherever their problem is.
The services
We check your bills against the tariff you are on and against what your meter actually recorded. If you have been overcharged, we find it and tell you what it is worth.
We tell you whether buying power over the grid is worth doing for you, roughly what you would save, and what stands in the way.
A working session that settles what you want and what risk you are willing to carry, before anyone quotes you. Everything after this is measured against it.
We run the whole process for you, from first analysis through to a signed agreement.
You run your own process. We make sure it is run properly and that you can actually compare what comes back.
We read the supply agreement before you sign it and tell you what is wrong with it. Commercial and technical review, not legal advice.
We check that you are actually getting the energy and the price you signed for, and we put a rand figure on anything you are not.
We run the agreement for its life on Energypro: settlement, billing, reconciliation and reporting, every month.
Agreements end, prices drift and the market moves. We tell you when to renegotiate, when to go back out to market, and what you should be paying now.
If you have not started
Any buyer, any time. It is the easiest first conversation to have.
Check my billIf you already have solar
What your solar isn't covering, and whether buying over the grid could cover the rest.
If you are about to go to market
Before going to market. It is the most valuable session we run.
If you have already signed
Any buyer with a live agreement, including ones we had nothing to do with.
Take one service, several, or the whole journey.